Guest ordering
- QR-based menu access and ordering from the guest's own device
- An ordering flow that does not depend on a server being free to take the order
- Order visibility for the guest from placement through to billing
The problem
What eRestro by NexG exists to change.
The situation this product exists to change, in the buyer's language.
A guest wants to order and pay without waiting for a server to be free, especially during a rush.
An order taken by hand has to be walked or called through to the kitchen, which is slow and easy to get wrong.
Kitchen and floor staff often work from different pictures of what has been ordered, what is ready, and what is still waiting.
Payment and billing rules vary by outlet and service type, and a fixed point-of-sale template does not always match how a restaurant actually operates.
Reconciling what was ordered, served, and billed is harder when that information is not held in one place.
Approach
How eRestro by NexG approaches it.
The direction the product takes to close that gap.
eRestro puts a QR-based ordering interface on the table so a guest can browse the menu and place an order directly from their own device, without waiting for a server to take it down.
That order is routed into a shared kitchen and floor view, so preparation and service can be coordinated from the same information instead of a verbal handoff.
Payment is built around UPI, the method most guests in India already use, rather than a workflow designed around cash or cards first.
Billing is configurable per outlet, so charges, taxes, and billing rules can match how the restaurant actually operates instead of a fixed template.
How it works
From first step to outcome.
The path from a first action to the outcome it produces.
- 01
Guest orders by QR
A guest scans the table's QR code, browses the menu, and places an order from their own device.
- 02
Kitchen and floor stay in sync
The order becomes visible to kitchen and floor staff together, coordinating preparation and service without a manual handoff.
- 03
Guest pays by UPI
Payment runs through a UPI flow, matching how most guests already prefer to pay.
- 04
Billing follows the outlet's own setup
Charges, taxes, and billing rules are configured per outlet rather than left to a fixed template.
Features
What’s inside.
Grouped by the part of the workflow each set of features supports.
Kitchen and floor coordination
- A shared order view between kitchen and floor staff
- Order status tracked from placed through to prepared and served
- Reduced dependency on a server walking or calling in an order
Payments and billing
- UPI payment flow for guest checkout
- Configurable billing rules per outlet
- Bills generated against the outlet's own charge and tax setup
Fit
Where it belongs.
Who this is built for, what it changes, and what it runs on.
Who it’s for
- Restaurants, cafes, and food-service outlets in India moving guest ordering onto a QR-based flow.
- Operations that want the kitchen and floor working from the same order information instead of a verbal relay.
- Outlets that want billing configured to their own charge and tax setup rather than a fixed template.
What changes
- Guests can browse and order without waiting for a server to be free.
- Kitchen and floor staff work from the same order information instead of a manual handoff.
- Checkout runs through UPI, matching how guests already prefer to pay.
- Billing reflects the outlet's own configuration rather than a generic default.
Built on
- QR-code-based ordering interface accessed from the guest's own device
- UPI payment integration for guest checkout
- A shared kitchen and floor order-status workflow
- Configurable billing and tax rules per outlet
What to know before you buy
- This page describes eRestro at a functional level; current pricing, onboarding steps, and exact feature availability are published on the eRestro website.
- eRestro is under active development, so specific screens and configuration options can change between this description and what is live in the product.
- This description covers ordering, kitchen/floor coordination, payment, and billing; capabilities outside those areas are not covered here.
Gallery
See it in use.
Questions
What buyers usually ask.
A first conversation can clarify fit, access, and what a quotation needs to cover.
Ordering is QR-based: a guest scans the code at the table and orders from their own device. Full interface and onboarding detail is maintained on the eRestro website.
Orders placed by a guest are visible to kitchen and floor staff from the same order information, rather than depending on someone walking or calling in the ticket.
Payment runs through a UPI flow, in line with how most guests in India already prefer to pay at a restaurant.
Yes. Billing is configurable, so an outlet can set up charges, taxes, and billing rules that match its own operation rather than a fixed template.
The eRestro website (https://erestro.in) is the live product and the current source of truth for feature availability, onboarding, and pricing.
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